Most of us struggle at review time. It’s often an uncomfortable conversation as you have your list of items which you feel you accomplished since the last review. That’s then compared against your bosses list and the cards then fall where they may. By using the...
It’s rare that a company will ever look at its hiring effectiveness except when someone was a critically bad hire, or they left early, and you’re not exactly sure why. As compared to the metrics around sales performance, profit per sale, customer turnover etc., taking...
I’ve had 11 jobs over the course of my career. In three I’ve truly excelled by anyone’s standards, fiive have been successful but not notable and in the other three I felt that I had a ball and chain around my ankle and personally felt that I was barely scraping by....
Many leaders think they’re doing a terrific job of communicating with their teams, but leaders fall short in all sorts of ways, as shown in the graph below from “The Top Complaint’s from Employees About Their Leaders” survey. In my role as facilitator between company...
To an outsider, their perception of your company is the sum of their interactions with you, your staff and word of mouth. Every point of contact between a candidate and a client is a potential magical moment…or another opportunity lost. I experienced one of these...
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