Many leaders think they’re doing a terrific job of communicating with their teams, but leaders fall short in all sorts of ways, as shown in the graph below from “The Top Complaint’s from Employees About Their Leaders” survey. In my role as facilitator between company...
To an outsider, their perception of your company is the sum of their interactions with you, your staff and word of mouth. Every point of contact between a candidate and a client is a potential magical moment…or another opportunity lost. I experienced one of these...
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